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Senior Cloud Systems Engineer


Tuzla, Bosnia and Herzegovina

Now is the time to join us! 


We’re Personify Health. We’re the first and only personalized health platform company to bring health, wellbeing, and navigation solutions together. Helping businesses optimize investments in their members while empowering people to meaningfully engage with their health. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.

Who are you?


In this role you will wear many hats, but your knowledge will be essential in the following:  

  • Maintain server infrastructure according to security and uptime standards.
  • Maintain network infrastructure, including WAN links, VPNs, and LAN/WLAN.
  • Track all changes and work through tickets and document steps followed.
  • Provide escalation support for Corporate Service Desk team.
  • Deploy OS and 3rd party patches to remediate vulnerabilities.
  • Maintain systems integrations and data syncing tools and processes.
  • Assist security teams with information requests to support audits and questionnaires.
  • Support cyber security investigations.
  • Maintain automation workflows and scheduled scripts.
  • Configure and maintain SSO applications for cloud applications.
  • Research and implement new technologies and services.
  • Assist internal customers, during M&A activity, new deployments, or service-related configurations
  • Continually evaluate systems to identify and implement improvement projects and tasks.
  • Open and manage support tickets with vendors.
  • Participate in roadmap projects to support company-wide initiatives.
  • Complete office infrastructure expansion projects.
  • Assist manager with sprint management.
  • Act as escalation point for any issues the junior level engineers have with their work.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

What you bring to the Personify Health Team:


In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

  • Hungry, Humble and Smart attitude.
  • Bachelor’s Degree in IT related subject preferred.
  • Network and software related certifications preferred.
  • 7+ years’ experience supporting MacOS and Windows operating systems.
  • 3+ years’ experience supporting geographically distributed network/server environment.
  • Strong experience with Office 365 administration.
  • Strong understanding of Microsoft Active Directory/Azure Active Directory.
  • LAN/WAN/WLAN networking expertise, including network segregation/segmentations and routing protocols.
  • Experience with PowerShell/Python scripting and other command-line interfaces.
  • Experience with SSO/Identity Provider management (OpenID/SAML applications).
  • Experience with modern device management (MDM for laptops and mobile devices).
  • Experience managing Exchange or other email systems.
  • Familiarity with common authentication methods such as LDAP, Kerberos, and RADIUS.
  • Background with automations and working with APIs.
  • Experience packaging applications for MacOS and Windows.
  • Experience with Azure security features such as Conditional Access and Azure MFA.
  • Experience with cloud network platforms – Meraki a plus.
  • Experience in cloud data center environments (Azure/AWS).

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

  • Demonstrate strong analytical, troubleshooting, and problem-solving skills.
  • Strong technical writing and documentation skills.
  • Works well in a fast paced, team-oriented, collaborative environment.
  • Ability to work independently and as part of a team.
  • Excellent written and verbal communication skills
  • Ability to learn systems and processes quickly.
  • Strong attention to detail.

Security Competencies:

Work to ensure system and data security is maintained at a high standard, ensuring the confidentiality, integrity and availability of the Virgin Pulse application is not compromised. Ensure industry best practice coding standards are adhered to ensure all code developed at Virgin Pulse is free from bugs and security vulnerabilities, such as those defined and published by OWASP.


No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!


Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.


We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.