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Associate Product Manager

Product Management

Sarajevo, Bosnia and Herzegovina

Now is the time to join us!  

At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.   

Who are you? 


The Associate Product Manager’s main responsibility is to assist senior product managers in identifying, writing, and validating product feature requirements and user stories aligned to major product stream projects and initiatives.


The ideal candidate has demonstrated the ability to work effectively with both business stakeholders and highly technical team members and is a detail-oriented and self-motivated team member. This role reports directly to the Director, Product Management 


In this role you will wear many hats, but your knowledge will be essential in the following:  

  • Work with direct manager and Senior Product Managers and to understand project goals, problem framing, major solution design scope decisions and target project timelines
  • Based on project scope, work with stakeholders to define and validate the requirements needed to execute on intended scope. Consult with Product Director when trade-offs and/or prioritization is needed.
  • Work cross-team to collaborate on requirements as needed
  • Requirements should take into account influence from and impact on existing platform features and configuration settings.
  • Work with UX Design to create User Stories based on design mockups.
  • Create detailed documentation of technical User Stories to capture requirements as they map to product project Epics.
  • Work with Product Managers and Engineering to estimate User Story points so that they can be scheduled in sprints based on capacity.
  • Provide backlog management, iteration planning, and elaboration of the user stories.
  • Provide sprint planning with prioritized User Story documentation in time for sprint planning deadlines
  • Identify cross-team dependencies during requirements creation and work to assure impacted team(s) have available capacity and velocity to hit target dates
  • Keep abreast with Agile/Scrum best practices and new trends

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

What you bring to the Virgin Pulse team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

  • Proven ability to read, analyze, and write technical business requirement documents, acceptance criteria, and user scenarios. 
  • Knowledge of Agile process and principles 
  • Must be able to efficiently collaborate on multiple, simultaneous projects/work efforts.
  • Strong time management, prioritization, and communication skills.
  • Ability to present challenging technical concepts to disparate audiences in a manner that is easy to understand.

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

  • 1-3 years of previous work experience in Business Analyst, Product, Engineering, or related role
  • Previous experience working in the digital health/healthcare industry
  • Interest in Health and Wellbeing a plus

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!


Our technology sets us apart

Our cloud platform is using an exciting mixture of technologies to provide millions of end users with rich experiences in native mobile and responsive browser platforms built in Angular at scale.  These highly scalable, reliable applications are supported by a suite of services built on APIs and real-time processors leveraging Spring Framework technologies.  Our platforms consume billions of activities, in various forms, which drive our analytics and machine learning platforms.  We leverage backend systems, with AWS at their core, which support a diverse set of workloads including Aurora RDS, ElastiCache, SNS/SQS, Kafka, EC2/ECS/EKS, S3, CloudFront, and Personalize.  We manage these services with infrastructure as code technologies to ensure consistency and reliability.


Continuous Integration and Deployment is part of our DNA.  We structure our applications as microservices and manage each deployment pipeline using containers, GitLab, and Harness.  We strive for layered approach to unit, integration, functional tests to allow for lower risk releases at rates 100s of times per day to multiple environments.


You’ll be working on a platform that serves:

  • Several million users with nearly 50% use daily
  • 75 billion API calls and transactions a year spread across 35 services
  • An engaging native mobile platform driving 85% of user traffic
  • Hundreds of terabytes of data spread across multiple transactional and analytical stores

Engineers at Virgin Pulse work in small autonomous teams of technical leads, product owners, project managers, designers, and engineers collaborating with each other, across teams, to deliver unique solutions and products to the portfolio.  As part of our team, you bring to the table your technical and leadership skills to help us build the latest technology in health and wellness platforms.

Security Competencies:

Work to ensure system and data security is maintained at a high standard, ensuring the confidentiality, integrity and availability of the Virgin Pulse application is not compromised. Ensure industry best practice coding standards are adhered to ensure all code developed at Virgin Pulse is free from bugs and security vulnerabilities, such as those defined and published by OWASP.


Why work at Virgin Pulse?  

We believe a career should provide competitive pay and benefits, a collaborative and supportive culture and cutting-edge technology and services. Virgin Pulse is an equal opportunity organization and is committed to diversity, inclusion, equity and social justice. To that end, we make a particular effort to recruit candidates from minoritized backgrounds to apply for open positions.